jR
jabulani R
1 reviews | Active since Feb 2014
14 Jan 2025, 16:59
Unhappy customer
Please assist regarding issue by Vodacom in August 2024 i requested to be migrated to 150 to my surprise i was upgraded and migrated at the sametime and i queried with Vodacom i response saying something that im not agreeing with them see below response from Vodacom.
Dear Customer,
please be advised that we have received your query
*** we are unable to reverse upgrades after 3 months
You might receive an sms to rate my service, we would love to hear from you.
Regards Zoe
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
15 Jan 2025, 08:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Jan 2025, 08:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team