MW
Matilda W
1 reviews | Active since Oct 2019
21 Jan 2021, 11:08
Unhappy customer
I went into store to question why my account went up with R150 +. The consultant told me that it is a subscription to something - which I did not consent to. He queried it online. but it is still there, actually two. why must i pay for it and why is it allowed.
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Vodacom's replyOfficial
21 Jan 2021, 13:49Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Jan 2021, 13:49
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team