VS
Verner S

1 reviews | Active since Sept 2018

25 Sept 2018, 13:15

Unhappy Customer

Purchased the Huawei P20 , when attempting to use the dual sim functionality to sync my business phone and personal phone into one, I was told by consultants at 2 different Vodacom shops that Vodacom disable this feature as a rule and there is no way of getting around this, one consultant even referred me to Cell C and Telkom as they do not disable this feature. My contract ends on the 9th of October, I will be porting my number to another provider.

I paid for the device, I should have access to the features offered by the device.

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Replies (1)
Vodacom
Vodacom's reply25 Sept 2018, 13:54
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,