1 reviews | Active since Feb 2016
UNHAPPY CUSTOMER
Phoned about a cancellation i have made, asked for the new statement, had to speak to 4 different people and none could assist. i am a customer for YEARS now, and thinking of moving my contracts or cancelling. NOT happy at all, one simple request, and non competent enough to help.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer
We apologise for the service that you received in this regard. This will be addressed with the individuals in question. We have forwarded your statement to your email address.
Regards
Roderique Lategan
Best regards,
Dear Customer
We apologise for the service that you received in this regard. This will be addressed with the individuals in question. We have forwarded your statement to your email address.
Regards
Roderique Lategan
Best regards,