Unhappy Customer

My name is Lucas, my girlfriend and I bought a Sony experia cellphone on the 11th of April last year from one of the reputable outlet (CNA).<br> Couple of months down the line she experienced problems with the phone and to my knowledge Vodacom covers repairs as the unit is still under warranty, I took the phone to a vodacare repair centre in Polokwane for them to asses and see what could be the problem. A week after handing it in I phoned as I didn't hear a word from the centre and to my shock I was told that the cell phone was tempered with!!!!! job number ***. The lady was so rude to me and told me my girlfriend took the phone to some Nigerians, I was so angry And felt the only way to go was for me to leave.<br> After relating the outcome to my girlfriend she decided to sent it in herself job number *** but got same results.<br> In conclusion if the phone is tempered with as reported then we were sold a second hand phone or factory fault phone. Because it doesn't make sense a brand new phone under warranty to tempered with or Vodacom/Vodacare doesn't care about us the consumer.<br> Looking forward to hear from you soon...