NK
Nazareena K
1 reviews | Active since Jan 2024
29 Jan 2024, 11:04
Unhappy customer
I had the opportuity to listen to my call at the store and clearly my account is not correct. Please make contact with me once you have listened to that call
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Replies (2)
Vodacom's replyOfficial
29 Jan 2024, 11:54 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Jan 2024, 11:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
NK
Nazareena K's updateReviewer Update
30 Jan 2024, 17:30I'm still waiting for someone to contact me regarding the call I listened to
Please we need to listen to the call together so you can hear how your agents oversell and make empty promises to the customer and add their own stuff onto the account.
Please we need to listen to the call together so you can hear how your agents oversell and make empty promises to the customer and add their own stuff onto the account.
NK
Nazareena K's update30 Jan 2024, 17:30
Reviewer Update
I'm still waiting for someone to contact me regarding the call I listened to
Please we need to listen to the call together so you can hear how your agents oversell and make empty promises to the customer and add their own stuff onto the account.
Please we need to listen to the call together so you can hear how your agents oversell and make empty promises to the customer and add their own stuff onto the account.