CW
Candice W
1 reviews | Active since Nov 2018
22 Jan 2025, 13:43
Unhappy customer
Good day, I am extremely upset. I requested a copy of my contract dated 2015. I spoke to numerous agents Chantal, Zwelibazi and Nthabiseng that I can remember.I have requested a manager to call me back and never calles me back.
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Vodacom's replyOfficial
22 Jan 2025, 14:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply22 Jan 2025, 14:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team