Unhappy Customer
<p>Called 111 and requested a migration on my contract. Was told it would be done 1 April but then there was ano issue and had to email to ask for migration. Migration done and am being charged R1600 to migrate down. Found out now that the migration was done 9 March and NOT 1 April as I was told. So now I am being billed for all my calls!!! I cannot be expected to pay for this no one told me it was being done immediately!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Lee,
Your query has been resolved.
Regards,
Cassandra
Dear Lee,
Your query has been resolved.
Regards,
Cassandra