Unhappy customer
<p>My contract came to an end November 2016. I called many times to cancel the contract and to date it still has not been cancelled. Now my account is in arrears, my phone has been suspended during the festive season due to Vodacom not coming to the party with cancelling my contract. I also have a second line with you which was also in a locked status because of my first line. I do not see why the R100 was charged for return of debit order when i requested the for the contract to be cancelled. Please check how many times Ive called begging Vodacom to cancel! Ive even been to the stores several times. I cant believe Ive been with Vodacom for many years. The way Im being treated now is disgusting and pathetic for such a big company, or is the company becoming to big for you guys to keep under control! I expect this line to be sorted out! ********** 798, Mercia Loubser Titus, ********** 117088, 8 Alocasia Road Kraaifontein </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
