SM
Sheyaam M

1 reviews | Active since Feb 2013

15 Nov 2022, 08:57

Unhappy customer

Vodacom must be one of the most laughable networks I have ever dealt with. Having been a client for almost 15 years its all coming to an end. Please train you staff on the same things because each one I speak to has their own version of how your business is run. You have recordings please review them you are losing out big time with incompent and uninformed staff. The last 3 years has been a torture for me as a client and I will be happy to just be over with this. Don't expect the decency of follow through with any of your request, follow up yourself everyday if necessary.

0
Replies (1)
Vodacom
Vodacom's reply15 Nov 2022, 10:04
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team