1 reviews | Active since Apr 2015
Unhappy customer
<p>I am very unhappy that I had to pay R250.00 at cresta repair centre for this stupid refurbished phones Vodacom gave me..... ( received 3 refurbished phones in 1 and half year. I have been so many time up and down to Vodacom crests repair centre. I received the last refurbished phone at end of April, and since I received it, it was slow and freezes on some applications. I just didn't have the time or energy to went back to cresta..... we hardly even used the phone. ..... but now I had to pay R250, I wasn't even contaced and informated what its going to cost. The just done the upgrade. </p> <p> </p> <p>Job number was ********** 5.</p> <p> </p> <p>I have so many bad incidents these last couple of months that I am considering to board to MTN and not renuw my contracts at the end of November.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good day
Someone contacted me about the 1 September. I explained why i am unhappy, and person say they will speak to the Repair Centre, and get back to me...... and ON ONE HAS PHONED ME AGAIN UP TO NOW!!!!
Good day
Someone contacted me about the 1 September. I explained why i am unhappy, and person say they will speak to the Repair Centre, and get back to me...... and ON ONE HAS PHONED ME AGAIN UP TO NOW!!!!
