SC
Siphokazi C

1 reviews | Active since Aug 2019

25 Jul 2024, 05:51

Unhappy Customer

The last time I wrote a review a Manager from Vodacom called me saying the “recording of the online purchase “ of an Honor that I didn’t order was on a Vodacom portal/profile. She didn’t send me a link to get to this portal/profile. I still haven’t listened to this recording. They can send it to my email or whatsapp. It’s not that hard

0
Replies (1)
Vodacom
Vodacom's reply25 Jul 2024, 07:55
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team