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Priscilla M

1 reviews | Active since Jun 2019

10 May 2022, 07:48

Unhappy customer

Last year August I upgraded my contract with two devices but only one was insured and was not properly informed about the insurance from the sales team I only discovered when my phone was damaged that it's not insured and was quoted for repairs at R4272 but I diclined as it a price for a new phone and what's hurting is I still pay for the phone now have to fix it myself

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Replies (1)
Vodacom
Vodacom's reply10 May 2022, 09:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team