Unhappy Customer
Placed an order on 24 November for a PS5 with a disc. Consultant verified order. Order received was a PS5 digital. Numerous calls to rectify upon receipt has left me frustrated as they now say they don't have stock of the PS5 with a disc. I have now canceled the order upon instruction from *** and told to place a new order. Please can this matter be escalated and rectified.
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Vodacom's replyOfficial
04 Dec 2023, 09:02Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards,Vodacom Consumer Website Team
Vodacom's reply04 Dec 2023, 09:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards,Vodacom Consumer Website Team