Unhappy contract client

Item: Vodacom
Rating: 1
Author: Fhatuwani M

I took a Cellphone contract with Vodacom for the first time. I'm using iPhone 15. The phone keep losing network and worse part it only connects to WiFi only if I'm in the same room where the WiFi is connected. I am going to return the phone and cancel the contract because I don't experience such with my other devices. 😭😭😭

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Replies (1)

Vodacom's replyOfficial

01 May 2026, 07:54

Dear Customer,

Thank you for bringing your complaint to our attention.

Please be advised that a consultant will be in touch with you to assist with your query.

⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.

Kind regards,
Vodacom Consumer Website Team

Vodacom's reply01 May 2026, 07:54

Official