VB
Victor B

1 reviews | Active since Nov 2020

16 Nov 2020, 18:38

Unhappy Client of Vodacom

After almost 20 years at Vidacom cancelled my contract due to unemployment was told in March my contract ends in December. Called July 3 months in advance was told to call a month before. Called in August was told to call on 26th September. After calling 5 times was told its cancelled. Received beginning October an account for R345 3 November R671, 5 November R954 7 Novembee R1222.33. After having debit orders and never skip payment what is this happening Vodacom you want to rob. Me Jobody at any call center or branch can help.

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Replies (1)
Vodacom
Vodacom's reply17 Nov 2020, 07:03
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team