Unhappy client of Vodacom

Item: Vodacom
Rating: 1
Author: Louise P

Issues with payments. I then paid at a store. Now they are billing me twice and this time it won't go through as that bill doesn't cover my earnings. Can't wait to end my contracts. Will rather go prepaid. They don't even want to assist send you from pillar to post. Been with them for years, but no more.

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Replies (1)

Vodacom's replyOfficial

07 Apr 2026, 11:13

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom's reply07 Apr 2026, 11:13

Official