SR
Shaun R

1 reviews | Active since Jun 2021

28 Jun 2021, 12:07

Unhappy client - do you even care?

I have 3 contracts with Vadacom (part of the ANC now?). I want to buy data on my one contract and transfer it to another sim and device. They won't allow me to do so. State T&C's are the issue. BUT if I buy data, put that sim card into a device and use it, it will be fine. How is that for reasoning? I do not want to swap the sim cards all the time. It is exactly the same thing, I just want to use 1 device! Terrible service. Contract closed and so will the nest one also be cancelled....and the next one.

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Replies (1)
Vodacom
Vodacom's reply28 Jun 2021, 16:04
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team