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Sandra S
1 reviews | Active since Dec 2021
10 Nov 2025, 18:39
Unhappy client
We have had some problems with Vodacom this past month
Helpful (0)
Replies (2)0
Replies (2)SS
Sandra S's updateReviewer Update
10 Nov 2025, 18:50Hi we have been trying to get someone to help us with paying our Vodacom account. We have been phoning and phoning because my husband has been trying to pay via eft it won’t let him. They have been saying they will take it via debit order but still nothing. We have tried everything on our side. But we not getting anywhere with Vodacom. Today they said they will send banking details to my husband because he is the client. But we still dint receive anything. My husband number *** Leon. And we just want to pay our account.
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Sandra S's update10 Nov 2025, 18:50
Reviewer Update
Hi we have been trying to get someone to help us with paying our Vodacom account. We have been phoning and phoning because my husband has been trying to pay via eft it won’t let him. They have been saying they will take it via debit order but still nothing. We have tried everything on our side. But we not getting anywhere with Vodacom. Today they said they will send banking details to my husband because he is the client. But we still dint receive anything. My husband number *** Leon. And we just want to pay our account.
Vodacom's replyOfficial
11 Nov 2025, 07:40 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Nov 2025, 07:40
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team