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Natasha N
1 reviews | Active since Jun 2021
14 Jun 2023, 13:10
Unhappy Client
Vodacom has the worst customer service department Even in an emergency there are no options to speak to a consultant. They are absolutely useless!!! U will be canceling both my contracts
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
14 Jun 2023, 13:52Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply14 Jun 2023, 13:52
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
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Natasha N's updateReviewer Update
14 Jun 2023, 14:46I need assistance asap
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Natasha N's update14 Jun 2023, 14:46
Reviewer Update
I need assistance asap