JD
Johan D
1 reviews | Active since Sept 2013
28 Aug 2023, 11:11
Unhappy client
I have a approved claim to have my notebook replaced or upgraded but now the Waterfront Branch is giving me the run around to get my claim resolved. After numerous calls and emails till today no one has responded or returned my calls. Very unhappy client
Helpful (0)
Replies (5)0
Replies (5)
Vodacom's replyOfficial
28 Aug 2023, 11:56 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Aug 2023, 11:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
JD
Johan D's updateReviewer Update
28 Aug 2023, 12:19I am still waiting to be contacted.
JD
Johan D's update28 Aug 2023, 12:19
Reviewer Update
I am still waiting to be contacted.
JD
Johan D's updateReviewer Update
28 Aug 2023, 13:00Still now contact from vodacom to solve this matter
JD
Johan D's update28 Aug 2023, 13:00
Reviewer Update
Still now contact from vodacom to solve this matter
JD
Johan D's updateReviewer Update
29 Aug 2023, 12:16Still no response from vodacom to solve the problem.
JD
Johan D's update29 Aug 2023, 12:16
Reviewer Update
Still no response from vodacom to solve the problem.
JD
Johan D's updateReviewer Update
01 Sept 2023, 17:43Vodacom is useless
JD
Johan D's update01 Sept 2023, 17:43
Reviewer Update
Vodacom is useless