ZQ
Zandi Q
1 reviews | Active since Nov 2018
25 May 2021, 15:52
Unhappy Client
Second week March 2021, I got myself a Samsung A32 on contract. On Saterday, 27 March 2021 the phone screen froze. I took the phone to Vodacom Cavendish for checking, thinking that it was a small thing that can be fixed at the shop. To my surprise the phone was booked in for repairs. The phone has been in for repairs since then and there is no communication from Vodacom. I am phoneless and for the past 3 months I have been paying for the phone that is not in my position.
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Replies (1)Vodacom's replyOfficial
26 May 2021, 07:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply26 May 2021, 07:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
