GN
Gilbert N

1 reviews | Active since Jul 2016

25 Jul 2016, 14:15

Unhappy Client

<p>Reason for this review is to speak out my dissatisfaction with Vodacom. I have in my possession a data card given to me by my employer so that I can use this to check email and perform other work related tasks when I am out of office.</p> <p>I hardly use the data card, but last month the invoice for the data card came through and amount on the invoice is so unrealistic. I have asked Vodacom to email me a data breakdown on I the managed to get to this amount (7000 rand) and the sites I went to.</p> <p>Vodacom has been giving me a run around on this, I went to their offices in Midrand and I was promised that I will get someone to handle my case, till today I have received feedback from anyone.</p>

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Replies (1)
Vodacom
Vodacom's reply26 Jul 2016, 05:34
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,