JT
Junior T
1 reviews | Active since May 2025
28 May 2025, 17:28
Unhappy client
Vodacom Direct contracted me telling me I'm due for upgrade i wasn't interested in the deal they however still decided to upgrade both my numbers , tabs got delivered to my address and i called them continuously to tell them i not happy with Tablet devices and I didn't agree to the deal it's been three weeks and still no one made a effort to contact me back to come an fetch the tabs . Please resolve this issue and contact me on the following number *** or vai email ***
Helpful (0)
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Replies (1)Vodacom's replyOfficial
28 May 2025, 19:03Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply28 May 2025, 19:03
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
