JT
Junior T

1 reviews | Active since May 2025

28 May 2025, 17:28

Unhappy client

Vodacom Direct contracted me telling me I'm due for upgrade i wasn't interested in the deal they however still decided to upgrade both my numbers , tabs got delivered to my address and i called them continuously to tell them i not happy with Tablet devices and I didn't agree to the deal it's been three weeks and still no one made a effort to contact me back to come an fetch the tabs . Please resolve this issue and contact me on the following number *** or vai email ***

0
Replies (1)
Vodacom
Vodacom's reply28 May 2025, 19:03
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team