KZ
Khensani Z
1 reviews | Active since Jan 2023
22 Jan 2023, 10:49
Unhappy client
I'm not happy about Vodacom online consultants ,2 of the consultants hang up on me ,when I told them I have a query regarding my order , I specifically told that lady when I did an upgrade that I want a crystal blue phone ,but she processed a black phone instead. Today when I call to fix the issue they hang up on me .
I wish I remember their names .
I need the phone before 27th
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Vodacom's replyOfficial
22 Jan 2023, 10:53 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Jan 2023, 10:53
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team