DT
Dave T
1 reviews | Active since Mar 2015
23 Nov 2018, 09:21
Unhappy Client
Dear Vodacom Management,
This is now the umpteenth time that I raise a problem on my account. This has been going on since September (invoice nr. H8-AS53Y) . How many times must one BEG Vodacom to fix a problem. With each and every time I get a solutions expert calling me, promising me that the problem on my account is rectified and that it will reveal correctly within a couple of days......from September until now it is still NOT fixed. NOW I WOULD LIKE A MANAGEMENT REPRESENTITIVE TO CONTACT ME TO SORT THIS OUT!!!!!!!!!
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Replies (2)
Vodacom's replyOfficial
23 Nov 2018, 10:01 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply23 Nov 2018, 10:01
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
23 Nov 2018, 11:30 Dear Dave
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further
Vodacom Consumer Website Team
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further
Vodacom Consumer Website Team
Best regards,
Vodacom's reply23 Nov 2018, 11:30
Official
Dear Dave
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further
Vodacom Consumer Website Team
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further
Vodacom Consumer Website Team
Best regards,