Unhappy client

Calling the client service its self was a mission then to be referred to someone who was not helpful at all. Palesa Molebeledi from the office sales department according to her, noand reference number was issued. This lady expected me to listen to her tell me incorrect information and not willing to listen to me. I don't expect such behavior from costumer service consultant. She needs to get her act together. I was just no satisfied with her service at all.

As opposed to Sello from the Retention department he placed himself in my shoes and understood my frustrations.

Vodacoms upgrade rules and regulations needs to shared with costumers and made clear and not deceptive