BM
Bobedi M

1 reviews | Active since Nov 2017

06 Oct 2022, 01:33

Unhappy client

I am very unhappy client at this point that I get bil**** but I don't have my data loaded and my number has been given to someone else, does this mean that I am paying data for someone I don't know. Your services sucks. Can I be called urgently before I change bank account or cancel your debit orders.

0
Replies (1)
Vodacom
Vodacom's reply06 Oct 2022, 08:25
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team