Unhappy client

I am very disappointed in this... A signed up a month a go for vodacom fibre.. In beginning everything was super fast the router was delivered in the same week, now I am waiting so that they can install my fibre line. I am phoning every day and they just say they will log a call for a technician and will givee feed back. A month did past no technician no feedback no wifi. It cost me a fortune to buy data everytime. It is a mess