Unhappy Client
<p>I have upgrade my contract in May 2017 from a Top-Up u-Choose Flexi to a Smart S+.<br /> <br />Unfortunately I am not a happy client at all. First I had to call in for an extra 500mb data as the provided data is not enough to get me trough a month. It is the 13th of June and already there is only 351.60mb of the total of 1gig ! It is impossible! I use WiFi in office hours, and never run out off data. Could you please tell me where my data is gone to?<br /> <br />Secondly, I prefer my contract to be my-graded to a Top-up-choose flexi again, as I cant afford this. </p> <p> </p> <p>I send a maill to Vodacom and still no word from them on how they are going to assist me. I will be admitted in hospital on the 26th of June and need this to be sorted.</p> <p> </p> <p>Regards</p> <p>Hannatjie</p> <p>Cell:: ********** <br /> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Thank you, looking forward
Thank you, looking forward
Goodmorning
I am still waiting for Vodacom to contact me.
Goodmorning
I am still waiting for Vodacom to contact me.
