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Marlise Rose-Nel
1 reviews | Active since Jun 2020
05 Jun 2020, 22:11
Unhappy
I have been losing airtime now for quite some time only to find out that there was a subscription for something called Hunky Dory on my account. I never signed up for this and would appreciate a refund on all my airtime that was taken without my consent. I did manage to cancel the subscription now
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Replies (2)
Vodacom's replyOfficial
06 Jun 2020, 17:17 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Jun 2020, 17:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Marlise Rose-Nel's updateReviewer Update
23 Sept 2020, 17:14Thank you, this has been resolved
MR
Marlise Rose-Nel's update23 Sept 2020, 17:14
Reviewer Update
Thank you, this has been resolved