TB
Tiaan B

1 reviews | Active since Jul 2024

03 Feb 2025, 09:14

Unhappy

I am relly upset with Vodacom today. What is the point of a payment arrangement if they do not honor their side? You can have a perfect payment record, but the moment that something does not go their way they decide to suspend your account. They do not communicate with one another and they give out false information... Vodacom can go to hell. I will never support them again. I will rather go over to Capitec Connect it is cheaper anyway.

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Replies (1)
Vodacom
Vodacom's reply03 Feb 2025, 10:11
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team