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faeez I

1 reviews | Active since Jun 2018

19 Jun 2018, 14:44

Unhappy and disgruntled customer !!!

Once again vodacom has proved their incompetence. How dare you list me at the credit bureau, when I have been paying my account each month????? Without notifying might I add. No communication received from your company to merely advise that there is currently an issue with my account. Now my credit score is tarnished by this *******. I would love to hear how this will be fixed! This is unprofessional to say the least! I am an extremely unhappy and disgruntled customer!

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Replies (1)
Vodacom
Vodacom's reply19 Jun 2018, 15:00
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team