1 reviews | Active since Jul 2016
unhappy and disappointed
<p>Lost month vodcom didn't take off my debt I had to phone then an tell them to do it only came off on the 10th an I also bought data Which they didn't give me now this month vodcom didn't take off the debt orda an I phoned then an told them they didn't an they said I was paid up to date I was paid now they telling me I didn't pay an saying I must pay more This is unfir and bad of this metwork I mean I have 4 contact with vodcom and this is how they treat a loyal cumsotmer if this. Continues then I'll put it all over Social media and in the newspapers and I'll tell all my friends and family how bad vodcom is and I am available form Monday to Thursday form 16:00 only and form 13:00 on Fridays get back to me urgently this is unacceptable service</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good day Althea
As per our telephonic discussion, you did not have your details with you and you will visit the store to resolve the matter.
Regards
Lesley Abels
Good day Althea
As per our telephonic discussion, you did not have your details with you and you will visit the store to resolve the matter.
Regards
Lesley Abels
