EG
Erico G

1 reviews | Active since Jun 2016

30 Jun 2016, 08:17

Unhappy and cancelling contract

<p>They employ *********** call centre staff that does not know how/what to do and also how to deal with customers...their call centre is the worse to ask to assist...Whatever happened to ''customer service''....I'm paying for something I didn't agree upon and now I'm sent to and fro...unexpectable..</p>

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Replies (1)
Vodacom
Vodacom's reply30 Jun 2016, 09:37
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team