kM
kgomotso M
1 reviews | Active since Jul 2018
16 Jul 2025, 16:48
Unhappy and annoyed
Hi Vodacom, I don't understand why you handed my account over after you deducted money from my account. My account was opened around 20 or 23 June 2025 my number was blocked I called to cancel my contract on the 25 or 26 or 27 then my number was unblock also during that time j had an airtime advance at the end of the month I recharged my account you didn't take the airtime advance now I'm being handed over please emove this it affects my credit score
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Vodacom's replyOfficial
17 Jul 2025, 08:13 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Jul 2025, 08:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
kM
kgomotso M's updateReviewer Update
18 Jul 2025, 15:15Thank you so much for this out for me
kM
kgomotso M's update18 Jul 2025, 15:15
Reviewer Update
Thank you so much for this out for me