AM
Andile M
1 reviews | Active since Aug 2022
22 Nov 2023, 10:32
Unhappy and angry, frustrated customer- Vodacom
I have been experiencing a bad service from Vodacom since the 5th October 2023. All I want is my refund and to date it’s still not resolved.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
22 Nov 2023, 12:04 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Nov 2023, 12:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Andile M's updateReviewer Update
28 Nov 2023, 12:16How can a refund take two months? This is what I have been getting every time I do a follow up and I will always be told about 7 working days. This is ridiculous, can Vodacom take me serious as a customer for once for this refund request be finalised. This is the worst service ever Vodacom
AM
Andile M's update28 Nov 2023, 12:16
Reviewer Update
How can a refund take two months? This is what I have been getting every time I do a follow up and I will always be told about 7 working days. This is ridiculous, can Vodacom take me serious as a customer for once for this refund request be finalised. This is the worst service ever Vodacom
AM
Andile M's updateReviewer Update
28 Nov 2023, 12:17Unhappy and angry, frustrated customer- VodacomI have been experiencing a bad service from Vodacom since the 5th October 2023. All I want is my refund and to date it’s still not resolved.
AM
Andile M's update28 Nov 2023, 12:17
Reviewer Update
Unhappy and angry, frustrated customer- VodacomI have been experiencing a bad service from Vodacom since the 5th October 2023. All I want is my refund and to date it’s still not resolved.