EM
Elizabeth M
1 reviews | Active since Oct 2020
01 Oct 2020, 10:44
Unhappy after being a customer for 10 years!!!
I am being blocked to contact Vodacom call centre as I have made unusual high calls. I was following up on my recent order I made. Yet they suspected ********** activity yet they still sent my order.
I am so disappointed. I have been with Vodacom for about 10 solid years.
I also tried calling their insurance department to get cover for my device but nobody is answering.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
01 Oct 2020, 10:56 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Oct 2020, 10:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
EM
Elizabeth M's updateReviewer Update
01 Oct 2020, 11:06I will appreciate a call from Vodacom.
EM
Elizabeth M's update01 Oct 2020, 11:06
Reviewer Update
I will appreciate a call from Vodacom.