SW
Shawn W
1 reviews | Active since Nov 2022
08 Nov 2022, 20:28
Unhappy about Vodacoms services.
My contract ended with them two month ago (15 August),and then I was never informed from Vodacom that my contract will continue on a month to month basis. I contacted Vodacom on 3 occasions and on two occasions it was unsuccessful due to the customers service representative being very rude and she drop the phone call in my ear.
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Vodacom's replyOfficial
09 Nov 2022, 08:11 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Nov 2022, 08:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team