Unhappy about my delivery.

I'm extremely dissatisfied with Vodacom's handling of my order. I was supposed to upgrade two devices - a Samsung S24 and a Samsung Galaxy A36 (which came with a Galaxy Watch 7). However, only the A36 and Watch 7 were delivered. When I contacted Vodacom, I was informed that the S24 was out of stock and discontinued, despite it still being advertised on the Vodacom app. To add insult to injury, when I tried to lodge a complaint, I received a generic apology without any meaningful resolution. It's unacceptable that Vodacom allows such practices to occur and fails to communicate effectively with customers about order issues. This experience reflects poorly on Vodacom's customer service and operational standards.