AB
Amanda B
1 reviews | Active since Jul 2017
28 Oct 2022, 11:47
UNHAPPY
I have taken out two tablets on contract last year 2021 December with insurance.
Today I have phoned to asked if the insurance is available, and said no insurance is loaded on my account for those tablets.
I am definitely not happy - ask the Vodacom at the Grove in Nelspruit to find the paperwork where I have signed for it, and no response.
Terrible experience.
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Vodacom's replyOfficial
28 Oct 2022, 12:14Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Oct 2022, 12:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team