IR
Ingrid R
1 reviews | Active since Apr 2023
29 Nov 2024, 09:38
Unhappy
I am utterly disappointed 😔 with this Black Friday. What a hoax. 7 of us were up till 1pm trying to get into the app and it kept bombing us out for the sale of the PS5. Would not allow us to tap into the shop, kept rerouting us all.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
29 Nov 2024, 09:57Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply29 Nov 2024, 09:57
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
IR
Ingrid R's updateReviewer Update
29 Nov 2024, 10:57I await with baited breath
IR
Ingrid R's update29 Nov 2024, 10:57
Reviewer Update
I await with baited breath
IR
Ingrid R's updateReviewer Update
29 Nov 2024, 12:11I thank you for your quick response but I still await your call.
IR
Ingrid R's update29 Nov 2024, 12:11
Reviewer Update
I thank you for your quick response but I still await your call.