IS
Ingrid S
1 reviews | Active since May 2015
09 Dec 2015, 02:16
Unhappy
I went to our local shop and asked for airtime. They gave me R49 Sms bundle 150 free. I punched in the voucher number without checking. Called customer service immediately. I know its no fault of theirs but not being able to convert the Sms bundle to data is frustrating. As I need data. Is there seriously no way to convert this? Serial number of the voucher ***. Please help me it would be much appreciated.
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Vodacom's replyOfficial
09 Dec 2015, 08:28Hello Ingrids2,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Best regards,
Vodacom's reply09 Dec 2015, 08:28
Official
Hello Ingrids2,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Best regards,