VA
Vincent A
1 reviews | Active since Nov 2022
17 Nov 2022, 14:02
Unhappy
I activated my sim card on Monday 14 November on my *** contract line. I noticed that Vodacom is billing me for 500mb and 50min @ R181.74. At this moment Vodacom confirm I'm on Pay as you go. My sim is not allowed to make calls the 50min or use the 500mb....and on the same number why they put me on 5gig sim deal package 🤔.....Vodacom please assist
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Vodacom's replyOfficial
18 Nov 2022, 07:40 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Nov 2022, 07:40
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team