JS
Joyful S

1 reviews | Active since Sept 2017

24 Sept 2017, 10:08

Unhappy

This email is to express my dissatisfied service I recently got and I am still receiving from Vodacom, my number was suspended from the 22 September 2017, when I phoned in the same day I spoke to Lerato from Joburg, she could not assist me instead she gave me a bad attitude. Phoned in the 23.09.17 spoke to Delorise she unsuspended my number for the day said the problem was that I was credited with an amount worth R998436.45, how is this my broblem because now I cannot receive or make calls and I cannot browse the internet or even use my social networks. You have not heard the last of me I will take this further than this. My number is **********

0
Replies (2)
Vodacom
Vodacom's reply24 Sept 2017, 11:12
Official

Thank you for making contact with us,

This response serves as confirmation that your query has been received.

Please be assured that we have tasked our team to investigate and provide feedback.

Regards

Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply06 Oct 2017, 12:53
Official

Good day,

Feedback has been provided.

Regards,
RM

Best regards,