1 reviews | Active since Apr 2017
unhappy
<p>I renewed my contract and the person that did my contract used his own name not mine. Since December 2016 i've been to vodacom many times nobody can fix this problem. Its my id my adress my account number but not my name. Then last month one of my cell phones got ****** i had a huge problem because i had to get a certificate from vodacom to say my phone has been black listed. got a certificate with the wrong name on so of course my insurance has a problem because its not on my name. i am due for an upgrade end of this month and because vodacom can't sort out this problem .....i don't think i will be upgrading . disapointed nobody can fix this problem.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
