1 reviews | Active since Jan 2017
Unhappy
<p>I baught a devices at pik n pay hyper I am not entitled to get 300 airtime with the device on the 31st of December I was told to by a 12rand airtime voucher and SMS the word new to 31118 to receive my voucher up until this day I have not I called the call center and spoke to so many consultants just to get told frm a lady named busy that I should recharge again and send another message and wait another 72 hours this is bull**** a money making thing from vodacom I have now put my cellc sim card in my device I will remain with them I still have no 300 rand airtime as advirtised </p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
