unhappy

contacted Vodacom about my contract account which they debited twice for month of February. I don't know why as I have never been behind with my instalments.

The amount was returned unpaid and showing negative on my profile and bank statement.

I'm not happy about this at all and can't erase that from my bank statement and profile.

Now the invoice mount is more and I won't be so happy if I'm debited more than what I have agreed with you.

Please fix this and provide me with a letter confirming that you did a mistake and refund me bank charges for the unpaid debit