1 reviews | Active since Sept 2018
Unhappiness with poor poor service
I have had a sum swop done week ago to the day. Both my old and new aim are not connected to the network and I have been out of contact with family, friends and work related issues. I have been on the phone with consultants for the whole week and still have no phone number/ sim card . Service has been extremely poor and I feel like taking my business elsewhere. I have been using Vodacom for 15 years and this is the type of service I get as a customer. I need this issue resolved vodacom
Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Martino
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further
Vodacom Consumer Website Team
Dear Martino
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further
Vodacom Consumer Website Team