BM
Bridget M
1 reviews | Active since May 2021
30 May 2021, 12:51
Unhally customer
I am not happy with vodacom they called me to say I should pay up my account because I lost my job my brother decided to pay the whole amount off so now I got a call from vodacom that am owing them 2 thousand something
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Replies (2)
Vodacom's replyOfficial
30 May 2021, 13:27Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply30 May 2021, 13:27
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
02 Jun 2021, 13:09Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. As per discussion, I have advised you accordingly with regards to the status of your account, To make any payment arrangement, please chat directly with our Subscriber Collections Team on *** (Free from any Vodacom simcard) Regards Consumer Website Team
Best regards,
Vodacom's reply02 Jun 2021, 13:09
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. As per discussion, I have advised you accordingly with regards to the status of your account, To make any payment arrangement, please chat directly with our Subscriber Collections Team on *** (Free from any Vodacom simcard) Regards Consumer Website Team
Best regards,